Refund and Cancelation Policy - Wall Touch Online Store

Refund and Cancellation Policy

Before placing the order, please read item descriptions and note details mentioned for each product on the website carefully.

Order once placed is non refundable. All products are made to order and we do not do exchange of products.

Our shipments are carefully inspected before leaving our workshop. However, if your order(s) is damaged during shipping or an incorrect order is delivered to you, please follow the instructions hereinbelow:

We only replace a damaged or incorrect order, if informed within 2 working days from receiving such order(s). If you would like to request the same, please write to us at walltouchstore@gmail.com. Credit Note: In any other case, where you do not wish for a replacement, Wall Touch will issue a credit note for the cost of the damaged or incorrect order(s). While redeeming the credit note, the value of the subsequent order cannot be lesser than the value of the credit note. In the event the value of subsequent order exceeds the value of the credit note, the difference between such amounts has to be paid by you.

Should you have any other concerns regarding your damaged or incorrect order(s), please write to us at walltouchstore@gmail.com

We generally offer free pickup and shipping for the return and replacement of your damaged or incorrect order(s). However, if your area is not serviceable by us, we would duly inform you the same at the contact details provided by you at the time of placing your order(s)and we will assist you for such return and replacement.

If any further Details feel free to Reach us to 8919194833 or walltouchstore@gmail.com.